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Service Writer

Great Service Writers are communicators first, organizers second, and mechanical problem solvers third.  If this describes you, read on. 


As the Service Writer, you will manage the repair process right from greeting the customer, through identifying his or her needs and communicating with the technicians. You will make sure that the proper parts have been ordered and that the customer is kept updated throughout the repair / maintenance process. With the help of the technicians and the Parts department staff, you will keep the light shining in your customer's sporting life. 


To perform happily in this customer service position, you must be driven to organize, love communicating with people and enjoy solving mechanical puzzles. Computer skills would also be a big asset. Once your team membership has been confirmed, you will be eligible for the company benefit plan and deep discounts on product purchases. We hope you will join our team. Please see the other pages on this site that detail our products and services.

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